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Tech support Advisor with German wanted in Barcelona - 159013966

Permanent Full Time

Tech support Advisor with German wanted in Barcelona



If you have a passion for technology and you are looking for a new challenge, this is your chance to play for global brand #wearehiring We offer you an exciting position with great work environment and career opportunities in sunny Barcelona.


The Company

Welcome to a well-known American corporation which provides hardware (smartphone and tablets) and software product services. Work for the big names in technology. 


The role

As a German-speaking Tech Advisor, you will be supporting customers to build long-lasting relationships. This position would be suitable for those interested in new technologies and client support. 

 

Your opportunity

Join an international team of open-minded, sociable and proactive people who are customer orientated and have a keen interest in IT. You will be given the opportunity to forge a career abroad, working for a growing company based in the center of sunny Barcelona.


This is your new job in Barcelona if 

- You have native level of German and you are fluent in  English

- You have excellent communication skills

-  You are open to learn and apply new technologies

- You have the ability to improvise and adapt to any situation, operating in high pressure contexts

- You are self-confident and a great team ethic

- You are able to work 39 hours per week (Shifts: Monday-Sunday from 09:00 to 20:00, rotative)


Your day to day at work

-Maintain client relationships through product support over the phone

-Provide customers with quotes and product knowledge

-Handle effectively all incoming incidents

-Gather information from customers, troubleshoot technical issues


Keywords to success

- Problem solver

- Flexible

- Great teammate

- Analytical 

- Technical skills 


Benefits

- Long term contract and full-time position 

- Competitive salary + bonus: 18.500 Euros gross year + 2.500 Performance Bonus 

- Excellent training and mentoring

- Possibility to grow within the company

- Relocation package for #cityjobbers living abroad includes: airport pickup and administrative support for your integration in Spain, subsequent reimbursement of flight costs, free annual flight home and accommodation in a room in a company apartment in Barcelona.


If you are the perfect fit, we want to hear from you! True opportunities are waiting for #cityjobbers willing to move to a dynamic, young and multicultural team in Barcelona.

Apply Now