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Norwegian-speaking Customer Advisor in Barcelona - 1590139677

Permanent Full Time

Norwegian-speaking Customer Advisor in Barcelona



Are you a wizard in Customer Service? Does the prospect of working in your native language for top-growing companies excite you? We offer you a great position with an international work environment in sunny Barcelona. Read on and apply in one step. 


Norwegian-speaking Customer Advisor in Barcelona


The role


As a Norwegian-speaking Customer Advisor, you will offer assistance and information to clients in your native language. You will be responsible to answer the customer’s questions within a set time frame.

 

Your opportunity


Join a multicultural team in Mediterranean Barcelona and work for the largest companies in the city. We want to inspire your passion for people with this Customer Advisor job offer. Career progression, global perspective, and more than 250 days of sun throughout the year with an average of 24ºC are guaranteed. 


This is your new job in Barcelona if 


- You have native level Norwegian and you are fluent in English (spoken and written) 


- You are a pro at contact management


- You are open to learning, attending training, and get an online certification to prove you understand all the topics relevant to the work


- You have strong communications skills


- You are self-motivated and have a problem-solving attitude



Your day to day work


- Provide first-class customer satisfaction at all times 


- Handle incoming customer contacts (via telephone, e-mail, chat, and Social media)


- Execute outbound contacts 


- Log call details onto call tracking systems and do follow-ups calls according to the procedures


- Help customers and represent the company values during all interactions (you will be representing companies such as Salomon, Wilson, and Arc’teryx) 


- Provide feedback to team leaders regarding new solutions, potential escalations, or service issues in order to find solutions in collaboration with other areas of the company


- Improve and localize database with new incoming contacts


Keywords to success


- Pro-active


- Strong people focus


- Supportive


- Active listener


- Enthusiasm


- Team player


- Problem solver



We are in search of positive, outgoing, and open-minded customer advisors. Take this chance and be part of the success of well-known brands while living in Spain. True career opportunities are waiting for #cityjobbers willing to be part of a dynamic team in Barcelona.

Apply Now