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German-speaking Customer Service Agent in Barcelona - 102004

Permanent Full Time

German-speaking Customer Service Agent in Barcelona


Do you have a passion for traveling? Want to find solutions for clients? If your first language is German and you want to work in Barcelona, this is the offer for you!


German-speaking Customer Service Agent in Barcelona

 

This international company is waiting for you! Don’t miss this chance to live new experiences and grow your career in the business travel industry, read on and apply!

 

About the company:


This is a one-stop online travel site for consumer and small business travel. Its websites provide access to exclusive savings on hotels, flights, cars, and travel for the ultimate travel experience. They use the latest technology to filter millions of possible trips for users all over the world.


Your Profile:


- You’re fluent in German and can communicate at a high level in English.

- Passionate and familiar with the travel industry (popular destinations, airlines, hotel chains).

- You are result oriented and always look for solutions. 

- You have excellent communication and listening skills.

- Willing to learn.

- You are positive, motivated and proactive. 

- Experience in the travel industry is a plus. 


Your Responsibilities:


- You’ll be the first point of contact for clients. 

- Offer quick and effective assistance with inquiries.

- Respond to phone calls, messages and emails from customers.

- Update contact information, collect invoice, refund request, booking information and more.

- Leave customers with an excellent experience.


Benefits:


- Competitive salary + bonus.

- Permanent contract.

- Shift-based working time (Monday to Sunday rotative).

- Chance to join an international and dynamic team.

- Possibilities to grow inside the company. 

- Initial training and continuous courses to improve your skills.

- Refer a friend bonus.

- Employee discounts.

- Free weekly after work activities. 

- Modern office in Barcelona right by public transport, a shopping mall and plenty of restaurants and cafes. 

Take advantage of this opportunity to join a leading company in the travel industry and enjoy the city of Barcelona! All you have to do now is apply!

Apply Now