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Dutch Technical Solutions Consultant
About the company
Our brand is an American corporation which provides Internet-related product services, including internet search, mapping, cloud computing software and advertising.
Join our exciting and successful team to enter the IT world.
You will have to solve technical and usage doubts or issues of consumer costumers that are using our system laptops and wearable products and/or services related to their usage, such as our System for smartphones or tablets.
• Support our system laptops and wearable products through email, phone and chat channels.
• Maintain client relationships through product support and troubleshooting.
• Respond to incoming calls, email and from end users.
• Manage effectively all incoming incidents in a customer service environment and through a ticketing tool
• Gather information from customers and advise on our client policies.
We offer to you
• Full-time (39 hours/week) and Long term contract
• Rotating shift: Mon – Fri from 09:00 to 21:00 / Sat & Sun from 09:00 to 18:00
• Opportunity to join an international team
• Relocation package if you are living abroad
You bring to us
• Dutch native
• Good level of English spoken and written
• Familiarity/aptitude with networks
• Team player
• Quick learner
• Excellent communication skills (ability to communicate technical issues in non-technical terms)
• Ability to operate in high pressure situations
• Keen sense of technical curiosity
Do you imagine yourself working at this job in Barcelona? Then apply now in just a few clicks. Our recruiters look forward to your CV!