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Dutch-speaking Customer Advisor in Málaga - 1590139714

Permanent Full Time

Dutch-speaking Customer Advisor in Málaga



Are you a wizard in Customer Service? Does the prospect of working in your native language for top-growing companies excite you? We offer you a great position with an international work environment in sunny Málaga. Read on and apply in one step. 


Dutch-speaking Customer Advisor in Málaga


The role


As a Dutch-speaking Customer Advisor, you will offer assistance and provide information to customers in your native language. You will be responsible to answer the customer’s questions within a set time frame.

 

Your opportunity


Join a multicultural team in Málaga and work for one of the biggest companies in the city. Advance with your career, get a global perspective, and provide support to people while enjoying one of the best climates in Europe. 

 

This is your new job in Málaga if 


- You have native level Dutch and you are fluent in English (spoken and written) 


- You are a pro at contact management


- You are open to learning, attending training, and get an online certification to prove you understand all the topics relevant to the work


- You have strong communications skills


- You are self-motivated and have a problem-solving attitude


Your day to day work


- Provide first-class customer satisfaction at all times 


- Handle incoming customer contacts (via telephone, e-mail, chat, and Social media)


- Execute outbound contacts 


- Log call details onto call tracking systems and do follow-ups calls according to the procedures


- Help customers and represent the company values during all interactions (you will be representing companies such as Salomon, Wilson, and Arc’teryx) 


- Provide feedback to team leaders regarding new solutions, potential escalations, or service issues in order to find solutions in collaboration with other areas of the company


- Improve and localize database with new incoming contacts


Keywords to success


- Pro-active


- Strong people focus


- Supportive


- Active listener


- Enthusiasm


- Team player


- Problem solver



We are in search of positive, outgoing, and open-minded customer advisors. Take this chance and be part of the success of well-known brands while living in southern Spain. True career opportunities are waiting for #cityjobbers willing to be part of a dynamic team in Málaga.

Apply Now