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Dutch Fashion Customer Representative based in Barcelona - 102751

Permanent Full Time

Move to the sunshine and work with Fashion in Barcelona 

If you are in love with Barcelona and you are interested in working for a world-renowned fashion brand, this is exactly the right opportunity for you! #wearehiring 

Dutch-speaking Fashion Customer Representative

The company

Welcome to an international brand, globally famous for its designs and products for women, men and children. Enter this fascinating world of clothing and accessories working from the innovative @22 district in Barcelona, very close to the beach. 

The role

As a Dutch-speaking Fashion Customer Service Advisor, you'll work directly with clients by email and phone to offer kind solutions for all their inquiries in your language.

Your opportunity

We want to inspire your passion for style and Mediterranean culture with this job offer. If you are looking for a motivational position in Barcelona, to join an exciting and successful team and to enter the fashion world, read on!

This is your new job in Barcelona if 

- You have excellent communication skills in Dutch and you are fluent in English (spoken and written) 

- You are open to develop your customer service skills 

- You are passionate about fashion and you have familiarity with this industry 

- You are computer literate 

- You have excellent communication and interpersonal skills

- You pay attention to small details and you are well-organized

- You have an outgoing, enthusiastic, positive and engaging personality

- You are able to work 39 hours per week on a rotational shift pattern 

***Experience with CRM is a plus

Your day to day at work

- Effectively solve customer issues in Dutch

- Manage complaints and inquiries with a proper and respectful tone 

- Keep customer satisfaction at the core of every decision and behavior

- Help clients with their online shopping and advise on their orders 

Keywords to success

- Problem solver

- Customer-oriented

- Team player

- Empathy

- Flexibility

- Patience

- Proactive


- 2 weeks initial paid-training 

- Competitive compensation

- Long-term contract

- Ongoing training

- Possibility to grow within the company: high performers can progress to the social media team, become quality analysts or management.

- Nice office in the heart of Barcelona @22 district in the Poblenou area

- Relocation bonus for #cityjobbers coming from abroad to help with your expenses 

Take this chance to belong to a multicultural company with employees from over 100 different nationalities. If this is your dream job in Barcelona, apply with a few clicks. 

Apply Now