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Do you have a love for new technologies? Technical Support Job in Barcelona (French-speakers) - 1590139668

Permanent Full Time

Do you have a love for new technologies? Technical Support Job in Barcelona (French-speakers)


Permanent Full Time

Fulfil your dream and find a job abroad today! Are you looking for a role in digital that gives you the chance to move to sunny Barcelona? That’s exactly our job proposal #wearehiring

French-speaking B2B Technical Solutions Consultant

The company

Welcome to an American corporation that provides Internet-related product services, including internet search, mapping, cloud computing software and advertising. Join an exciting and successful team at the heart of the IT world.


The role

You will solve technical and usage doubts of consumers that are using the company’s products and services. You are happy to build long-lasting relationships with clients through product support and troubleshooting.

Your opportunity

Move to Barcelona and wok in your native language for a company that wants to help further your international career in new technologies. A multicultural team awaits you. Be part of the success of a exciting brand. 


This is your new relocation job if

- You have native level French and you are fluent in English (spoken and written)

- You are comfortable with networks and digital environments 

- You have excellent communication skills 

- You like helping others with their technical issues 

- You are open to learn everything about new technologies

- You can talk about technical issues in non-technical terms

- You enjoy working in a fast-paced environment and you can operate in (occasional) high pressure situations 

- You are able to work in rotating shifts (Monday-Friday from 09:00 to 21:00; Saturday-Sunday from 09:00 to 18:00)

**Sales experience is a plus


Your day to day at work

- Support French-speaking clients through email, phone and chat channels

- Act like a B2B consultant capable of understanding customer’s business challenges and tailor a solution adapted to their need

- Assist with system laptops, wearable products or services related to their usage, such as System for smartphones or tablets and product objections 

- Respond to incoming calls and email from users

- Manage effectively all incoming incidents in a proper customer service tone 

- Gather information from customers and advise on client policies

Keywords to success

- Empathy

- Quick learner

- Team-player 

- Techie


Benefits

- Full-time position (39 hours/week) 

- Long term contract

- Salary: 17.000 Euros gross/year + up to 3.000 Euros gross/year in bonus

- Inspiring and fun place to work

- Opportunity to join an international team

- Relocation bonus for #cityjobbers coming from abroad to cover your initial expenses


Do you imagine yourself smiling at this job in Barcelona? Then apply now in one step. Our recruiters look forward to your CV!

Apply Now