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Advisor Pre / After Sales (DANISH) in Barcelona

Permanent Full Time

Responsibilities

- Provide with accurate information to our customer.

- Logging and follow up of correct and Valid Orders or requests.

- Ensuring the highest level of Customer Satisfaction Surveys Scores

- Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties,

refunds…)

- Capturing of all required data elements in CRM as required by client’s training, policies and

procedures.

- Inbound Sales support and selling of products to increase revenue & conversion rates, while

ensuring the highest level of Customer Satisfaction Surveys Scores

- Achieve sales goals set out on a quarterly basis while providing an excellent customer

experience

Requirements

- Native Language: Danish

- High Level of English plus the language required for the market

- Excellent communication skills in a variety of customer facing situations.

- IT knowledge and previous experience working with Audio and Video products

- Good team player with drive for success

Apply Now